RETURN POLICY

No Returns on:

  • Custom configured Apple products
  • Software
  • Memory
  • Consumables
  • Special Order Items

Returns:

  • Dependent on manufacturer/distributor return policy, qualifying products must be in new & unopened condition, accompanied by the original receipt (invoice number for Departments) and returned within 14 days of purchase.
  • Retail customers without a receipt can receive store credit.
  • Original shipping charges are non-refundable. If we shipped the item(s) to you free of charge, we will deduct our shipping cost from the return credit amount.
  • Customer is responsible for shipping returned product back to the store.
  • Customers must obtain a return authorization number (RMA) from the store and the store must receive the product within 10 business days from the issuance of the RMA.

Restocking Charge:

  • We may charge a minimum of 15% restocking fee.

Defective Products

  • Repair or replacement only. Dependent on manufacturer/distributor return policy, accompanied by the original receipt (invoice number for Departments) and returned within 14 days of purchase.